We recommend adding notes in the general notes section to provide clarity to the Homekeeper. Thats the best place to give some high level notes for them to think about. Tap "To Dos" and then "Notes" in the app/website to do that. You can also only list the rooms you want cleaned by hitting the "+" button on your To Dos, then Edit Rooms to modify this list.
Articles in this section
- Do you have weekend cleanings? Do you clean Sundays? Saturdays?
- Can I extend a cleaning? Can I make a cleaning longer?
- Can I change my cleaning type? Can I upgrade or downgrade a cleaning?
- How to I book with a prior Homekeeper? How do I get the same Homekeeper back?
- Can I change Homekeepers?
- How do I edit rooms? What if I want them only to clean specific rooms.
- How do I add or edit my address?
- What if I have a special event, or urgent cleaning, where someone must show up on time?
- Can I book a Deep Cleaning?
- What if my Homekeeper doesn't show up?