We bill upfront to secure your next cleaning, but only one at a time. Once a cleaning is completed, you will be charged for the next cleaning. This helps us secure the best Homekeepers for your cleanings, because the best Homekeepers want to be confident that they will get paid for their services.
Don't worry, you can still cancel anytime and you still have the protection of our Satisfaction Guarantee.
A common example:
When you schedule your 1st appointment we will bill for that appointment.
When your Homekeeper finishes your 1st appointment we bill for the 2nd appointment.
If you cancel a cleaning, that credit will be applied to the next scheduled cleaning.
Other search terms:
Why was I billed twice?
Why are there two charges?