You can easily reschedule or change your plan online with the following steps. If you are looking to reschedule a cleaning, go here.
- When you log into your account, tap the menu icon.
- Choose Schedule from the menu options.
- Then, hit Edit Plan.
- Choose the cleaning type that best fits your home, and how often you want your home cleaned. Next pick a start time for your updated plan. Hit More Times to see all available times.
- If you hit More Times, you will see more times. Tap a time to select it as the start of your new plan. If you hit the dropdown, you can filter the available times, including by best rated or your past Homekeepers. The first cleaning you pick will be the first cleaning of your newly scheduled plan. For example, if you have a weekly cleaning, and you select 8am on Monday, each of your weekly cleanings will be scheduled for 8am.
- Confirm by hitting Reschedule and you're done!