If for any reason you are unhappy with your Homekeeper, you can add them to your blacklist.
What is the blacklist?
Your blacklist is your list that indicates Homekeepers you do not want in your home. They cannot see or accept booking requests from you, nor can they ever see any information on your profile after being blacklisted.
How do I blacklist?
Simply tell us at email@example.com, or tap "You would like a New Homekeeper" when you see that option after a cleaning.
Is there any cost or negative consequence to blacklisting?
There is no cost or issues with blacklisting a Homekeeper, you have the right to control who goes into your home. However, since you will have fewer available Homekeepers to accept a booking request, you may have less times available.