At TIDY, we do have the ability to book 2 different cleaners for the same time. This is a great tool to improve the reliability of the cleaning, making sure at least 1 person arrives and can clean, so is a great fit for special events or time sensitive things like rental turnovers.
Sometimes, one of those cleaners will not be able to make it. If that is the case, you will not be billed for that 1 person.
As you are booking with 2 separate cleaners, if one cancels their cleaning with you, we don't have the ability to cancel the other person's cleaning at no fee. In other words, some people want the ability to have a "2 person or no cleaning" option. We don't have this option at this time, we tell the cleaners coming to your home that their cleaning is independently booked of the other cleaner and the other person's cancellation will not prevent them from doing their work. We are considering allowing a "2 or nothing" cleaning option in the future at a higher price, but do not have it at this time.