Managing Your Cleanings
- Request a Time from a Cleaner
- 2 Person Cleanings - What if only 1 person can make it?
- Contacting your homekeeper (Phone, Text, Call)
- What are the different ways I can book a cleaning?
- What if I have a time sensitive cleaning? Urgent wedding, move out, party, important cleaning?
- How to edit the time estimates for To Dos?
- Before and After Photos
- Can I disable To Dos? Turn off To Dos?
- How do I add, remove, or edit rooms?
- Can I set gender preferences? Only women? Only men?
- Can I book a move out or move in cleaning?
- Can I extend a cleaning? Can I make a cleaning longer?
- Can I change my cleaning type? Can I upgrade or downgrade a cleaning?
- How to I book with a prior Homekeeper? How do I get the same Homekeeper back?
- Can I change Homekeepers?
- How do I edit rooms? What if I want them only to clean specific rooms.
- How do I add or edit my address?
- What if I have a special event, or urgent cleaning, where someone must show up on time?
- What if my Homekeeper doesn't show up?
- What is a Last Minute Substitution?
- What if I don't want a Homekeeper again? Blacklisting a Homekeeper
- Should I give a key to my Homekeeper?
- How do I book a cleaning plan?
- What if my Homekeeper cancels at the last minute?
- How do I reschedule a cleaning?
- How do I change my plan (edit my cleaning schedule)?
- How do I cancel a cleaning?
- How do I cancel my plan or my account?