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How TIDY Works

  • How do I book a Same-Day Cleaning? Last minute cleaning?
  • How do I start with a bigger cleaning? Start with MIGHTY or TIDY+
  • How do you protect me and my home? What security procedures do you have?
  • How do I get my key back?
  • What is Schedule Assurance? How does it help rescheduling?
  • Can I have a Cleaning at earlier than my scheduled time? Can they stay later? Are the scheduled times definite?
  • What happens if the Homekeeper cannot find my home?
  • Can I book a single or one time cleaning?
  • Can I get an estimate? How do I get a quote?
  • I'd like a less frequent cleaning package, like a TIDY every 2 or 4 weeks?
  • How should my Homekeeper access my home? How do I leave access instructions? Do I need to be home for my cleaning?
  • Will I get the same Homekeeper every time?
  • How is TIDY better?
  • Can TIDY do laundry? Can they wash sheets?
  • When can I have Cleanings?
  • How can I contact TIDY? What is your email address? What is your phone number?
  • What cleaning products does TIDY use?
  • Do I need to be home when TIDY arrives?
  • What happens if the Homekeeper cannot access my home?
  • What happens if something goes wrong? Do you have an insurance policy?
TIDY Help Center